Refund Policy
Return & Refund Policy
Effective Date: [Add Date]
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
Eligibility for Return
To qualify:
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Item must be unworn, unused, with tags and in original packaging
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Must include proof of purchase (receipt)
How to Start a Return
Contact us at 📧 hashamshah635@gmail.com to initiate a return.
Items must be sent to:
📦 [INSERT RETURN ADDRESS]
Once your return is accepted, we’ll send you:
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A return shipping label
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Instructions on how and where to send your package
⚠️ Do not send items back without contacting us first – they won’t be accepted.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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Item is defective, damaged, or
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You received the wrong product
We'll evaluate and resolve the issue promptly.
Non-Returnable Items
We do not accept returns for:
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Perishables (food, flowers, plants)
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Custom or personalized items
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Personal care products (e.g., cosmetics)
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Hazardous materials, flammable liquids/gases
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Sale items or gift cards
Contact us if you’re unsure whether your item qualifies.
Exchanges
If you want a different item, the fastest way is:
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Return your item
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Place a new order separately once your return is accepted
EU Customers – 14-Day Cooling-Off Period
If you're in the European Union, you have the right to cancel or return your order within 14 days of receiving it—no questions asked.
Conditions:
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Item must be unused, with tags, in original packaging
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Must include proof of purchase
Refunds
Once we receive and inspect your return:
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We’ll notify you of the approval status
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If approved, a refund will be issued to your original payment method within 10 business days
Note: Your bank/card provider may take additional time to process the refund.
⏳ If more than 15 business days pass after approval and you haven’t received your refund, please email us at 📧 hashamshah635@gmail.com